Delivery Condition

Delivery Rates

• Hong Kong — Below HKD $500: HKD $35; Over HKD $500: Free
• Macau — Below HKD $500: HKD $35; Over HKD $500: Free
• China — Please order from our company store on Xiaohongshu
• International — Below HKD $2000: HKD $100; Over HKD $2000: Free

International Shipping

We do not guarantee any estimated delivery date for orders outside Hong Kong.

Please note that our orders are dispatched from Hong Kong / China. Delivery time is not guaranteed and can range from 1 week to 1 month depending on the region and courier shipping overseas. Shipping costs are displayed on the cart page.

You can check the shipping status with the corresponding courier using the tracking number we provide.

Order Review

After the order is sent, we will notify you via email. If you have not received the delivery notice within five working days after payment, please email us at cs@urstger.com.

You can check the shipping status of the package regarding the corresponding couriers.

Please note: it may take 24 hours to update.